vid7 Terms & Conditions

1 Introduction to the Agreement

By creating or using an account on the vid7 platform, you are considered to have fully agreed to these terms and conditions. This document forms a legally binding agreement between vid7 and the registered user. If you do not agree with any of the terms, please refrain from using the platform.

vid7 reserves the right to modify these terms at any time without prior notice. Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We therefore recommend visiting this page regularly.

2 Eligibility & Age Requirement

To open an account on vid7, you must meet the following requirements:

• You must be at least 21 years of age. For ages 21+
• You must be a resident of a country or region where online gaming is legally permitted.
• Each person may operate only one account.
• You are not enrolled in any active self-exclusion program.

3 Registration & Accuracy of Information

You must provide accurate, complete, and up-to-date information when creating an account. Providing false or misleading information gives vid7 the right to close that account at any time, and any balance in that account may be forfeited.

It is your responsibility to keep your account login details (username and password) completely confidential. If you suspect any unauthorized access to your account, contact the vid7 support team immediately.

4 Account Security

You are personally responsible for all activities conducted from your account. Transferring or renting your account to anyone else is strictly prohibited. vid7 is not liable for any loss caused by unauthorized access, unless it is proven that the fault lies entirely on our part.

5 Deposit & Withdrawal Policy

The following methods are accepted for deposits and withdrawals on vid7: bKash, Nagad, Rocket and Bank Transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Minimum deposit amount: ৳200 (per method).
• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 5–30 minutes.
• Identity verification must be completed before a withdrawal request can be processed.

vid7 does not accept deposits from third-party accounts. The source of deposits must be the registered account holder's own payment method.

6 Fraud Prevention

If any suspicious financial activity is detected, vid7 may suspend transactions on the relevant account and hold withdrawal requests until the necessary information has been verified. In cases of repeated fraudulent behavior, the account may be permanently closed.

7 Welcome Bonus Terms

vid7's welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳18,000 → Bonus ৳8,000 → Total balance ৳26,000.

Bonus wagering requirement: the bonus amount must be wagered 15 times. Wagering is calculated on the bonus amount only, not on the deposited funds.

8 General Bonus Usage Policy

Bonuses may only be used on eligible games. vid7 reserves the right to cancel a bonus in the following situations:

• Claiming the same bonus from multiple accounts.
• Applying risk-free betting strategies by exploiting the bonus system.
• Registration details are false or incomplete.

Each promotion may have its own validity period and conditions, which will be published on the relevant promotion page.

13 Responsible Gaming Policy

vid7 believes that gaming should be a form of entertainment — not a solution to financial problems. We advise players to:

• Only wager money that, if lost, will not affect your daily life.
• Take regular breaks and do not let gaming become an addiction.
• Contact our support team to set your personal deposit limits.
• Use the self-exclusion option if you feel it is necessary.

For more details, visit our Responsible Gaming page.

14 Data Protection & Privacy

vid7 uses SSL encryption technology to protect your personal information. Your data will not be sold or transferred to any third party, except that minimal information may be shared with relevant authorities when legally required or needed for account verification.

For more details about our privacy policy, visit the Privacy Policy page.

15 Customer Support

vid7's customer support team is available seven days a week, 24 hours a day. You can get assistance in either Bengali or English.

• Live Chat: Active 24/7 — the best channel for immediate support.
• Email: [email protected]

16 Complaint Resolution Process

For any complaint or dispute, you are requested to first contact the vid7 customer support team. Most issues can be resolved quickly via live chat or email.

vid7 reviews every complaint seriously and works toward a fair resolution for both parties. When submitting a complaint, please provide as much detail as possible — date, time, transaction ID — as this will help resolve the issue faster.

17 Limits of Liability

vid7 will not be held liable in the following situations:

• Interruption to a game or betting session due to loss of internet connection.
• Temporary service unavailability due to technical issues.
• Account information being compromised due to the user's own negligence.
• Delays or technical issues on the part of a third-party payment provider.

vid7 always strives to maintain the highest technical standards and is committed to resolving any issues promptly.

18 Service Changes & Termination

vid7 reserves the right to partially or fully modify, suspend, or discontinue its services at any time. In the event of a service shutdown, reasonable advance notice will be provided to users where possible.

If any part of these terms becomes invalid or unenforceable, the remaining terms will continue to be fully effective.

19 Applicable Law

These terms will be governed by applicable laws and regulations. In the event of any dispute, both parties will attempt to resolve the matter through discussion, and appropriate legal processes will be followed if necessary.

20 Acceptance of Terms

By creating or continuing to use an account on the vid7 platform, you confirm that:

• You have read and understood these terms in full.
• You meet the applicable age and eligibility requirements.
• You are agreeing to these terms voluntarily and with full awareness.
• You will enjoy gaming responsibly.

If you have any questions or need clarification, contact us via live chat or email ([email protected]) — we are always ready to help.